Returns & Exchanges
At Hytec Horticulture, we want you to be fully satisfied with your botanical-inspired apparel. If your purchase doesn't meet your expectations, you may return or exchange unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your Hytec Horticulture account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Label and Ship
Affix the prepaid shipping label provided in your confirmation email to the outside of your package and drop it off at any authorized carrier location.
- 4.Processing and Refund
Once our warehouse team inspects your return, we will issue a refund to your original payment method or ship your exchange item within 5-7 business days.